I travelled a 6 hour round trip to purchase a car on Saturday. For anyone reading this please let me share my experience. I was very cautious about buying a car that's been imported because nowadays every aspect of the automotive trade seems to be about ripping people off. However ,my generalisations were incorrect in this case. I contacted Lee by email initially and his level of detail and commitment was second to none. I was annoying myself at the constant questions yet I always had numerous replies to any query . When I showed up on Saturday i had a quick look around the vast stock present (an hour and a half looking at cars ) . Keith greeted me first and simply told me to nip in when I was ready if I needed any help . The process was thoroughly explained including the papers of the cars prior to export. After a very relaxed conversation with both Keith and lee it was clear that they were completely different in their approach to selling vehicles which was refreshing. I have personally walked away from cars before just because I don't like the salesman. I purchased the car in a very different laid back ,no rush atmosphere and began the drive home . The attention from other motorists was overwhelming on the trip back. However ,with most things being too good to be true I had the vehicle inspected by an independent specialist with over 15 years experience just to make sure it was ok. His exact words were "wow " it looks like it's 8 months old underneath. (It won't let me post pictures on this review unfortunately) My only complaint is :- I was looking forward to tinkering with it at weekends but as nothing needs doing it means I will have to spend more time with my wife which I'm not happy about. On a serious note though ,this place is everything that's missing from the motor trade . Pleasant ,not pushy ,helpful throughout and offered an exceptional car that is by far the best in the uk for the same price as one needing a restoration . I'm a very hard man to please but it was done with ease ,thanks again to all the team for their hard work.'
I always enjoy a visit to your place and after seeing you last week when you found me the carpets for my Eddie Bauer I was as happy as a Cat with two tails.
It is such a delight to deal with guys like you and Lee.
Particularly as so many other places have let standards slip. The motor trade can certainly do with taking lessons from you.
Many Thanks and I hope to see you again soon.
Michael and Vickie Bradshaw'
Michael and Vickie Bradshaw
Excellent service from Keith and Lee and the best car i have bought nissan serena and excellent aftercare thank you.'
Daniel Paul Barwick
Popped in for a quick look. Better than a day out at the zoo. Very welcoming and helpful. Im definitely coming back.'
I was looking forward to tinkering with it at weekends but as nothing needs doing it means I will have to spend more time with my wife which I'm not happy about. On a serious note though ,this place is everything that's missing from the motor trade . Pleasant ,not pushy ,helpful throughout and offered an exceptional car that is by far the best in the uk for the same price as one needing a restoration . I'm a very hard man to please but it was done with ease ,thanks again to all the team for their hard work.'
No one have cars in stock all over in UK, just like The Car Warehouse have...'
Excellent service. Does she what it says on the tin! Like a Disneyland of Cars!!!'
Very personable and very helpful..had a few teething issues with my Elgrand but they sorted everything out promptly and professionally which was very reassuring. Thank you Lee and Keith, appreciated.'
wouldent go any were , but the car warehouse great cars nothings to much trouble, two smashing lads Keith and Lee'
I would like to send a very special thank you to Kieth and Lee at Car Warehouse ! We are newly arrived from Canada and we recently bought a classic car thru them! Exceptional customer service. Not only did the car arrive in tip top condition they have been most kind in following up and helping us with the nightmare of paperwork from the DVLA and finding a trusted and ethical insurance company! We would have been lost without their kindness and help!! Many many thanks! See you next year when we need our second car!! I'll never deal with a car lot again!! Best all round customer service and follow up we have ever received in thirty years of buying cars!! Bless. Joy and Rad Adkins'